New! Communication Skills in a Virtual Conversation — Sept. 17 Register Online
New! Customer Service Skills in a New World — Nov. 19 Register Online
Stop Passing the Buck: Driving Employee AccountabilityOct. 1
How often do you hear someone on your team blame another individual or fail to take ownership for their own work? It boils down to accountability, which can be hard to define in the workplace. In the end, the lack of this important discipline can truly make or break a team. In this webinar, participants will learn how to effectively deal with the finger-pointing that takes place when something goes wrong, and how to encourage peers to courageously be a team of diverse individuals.
Workplace Trust: The Key to Strong Teams
The workplace isn’t what it used to be. Ethics scandals, unexpected downsizing and fierce competition have raised the bar in leadership ethics and accountability. For leaders, trust is the secret ingredient from which all performance is created. However, developing this critical skill is much easier said than accomplished. This webinar explores personal and organizational trust and the tools required to be successful.