Customer Service Representative
Verendrye Electric Cooperative, Minot & Velva
This position is primarily a customer service representative in the Minot office and will also be the primary person to perform backup duties of a front desk receptionist. Occasionally this position will work out of the Velva office when necessary due to vacations, sick leave, and employee meetings.
Power Control Technician
Cass County Electric Cooperative, Fargo
Cass County Electric Cooperative is seeking a qualified, talented, motivated individual to apply for the position of Power Control Technician, working rotating shifts in the power control center.
Primary responsibilities include operation of the power control center for the cooperative's electric utility system, monitoring the operation of the electric utility system, monitoring assignments of crews and restoration of service, and providing ancillary services and information on the general operation of the system. This position utilizes SCADA and historical data to make informed decisions during the outage restoration process, and utilizes and monitors the outage management system (OMS) and member notification system. Answers calls and responds to all emergencies, service outages/interruptions, power quality concerns, yard light outages, and routine inquires. Routes information to appropriate person for resolution if necessary, takes messages, and dispatches utility employees as needed for outages and/or customer problems.
Two-year associate degree in electrical technology or related field of study required. Previous work experience at an electric utility in system operations and SCADA experience preferred.
Pay and Benefits:
This is a non-exempt, union position starting at $40.00 per hour. Cass County Electric Cooperative offers a comprehensive and competitive benefits package.